Shipping policy
Shipping Policy
Effective Date: July 2026
Thank you for shopping with CuddleCocoon. We're committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1β3 business days after your purchase.
Once your order has been processed and shipped, you'll receive a confirmation email containing your tracking information.
Shipping Times
Estimated delivery times vary depending on your location.
Typical delivery estimates:
- United States: 5β12 business days
- International: 7β20 business days
Please note that these are estimated shipping times and are not guaranteed.
Worldwide Shipping
CuddleCocoon proudly ships worldwide.
Shipping availability and delivery times may vary depending on your country or region.
Shipping Delays
While we work hard to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
- Carrier delays
- Severe weather or natural disasters
- Customs inspections or import processing
- Holidays and peak shipping seasons
- Incorrect or incomplete shipping addresses
We appreciate your patience if these situations arise.
Tracking Your Order
As soon as your order ships, you'll receive an email with a tracking number so you can monitor your package's progress.
If you haven't received tracking information within a few business days after placing your order, please contact us.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
CuddleCocoon is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We'll work with the shipping carrier to help resolve the issue and determine the best solution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: cuddlecocoon@outlook.com